WELCOME TO MIRAFLORES RECEPTION
    By Anna Coronado

Upon your arrival at Miraflores the first place where you are welcomed is the Miraflores Reception, located in the Club Miraflores building right in the centre of the Miraflores resort. Manuel Oliva, who has been with us since 1984, heads the friendly reception team, which is supported by Jesus de Sada, Rosalia Madrid, Javier Prieto and Farzin Fatemi.

Jointly they speak nine languages, English, French, German, Dutch, Italian, Portuguese, Flemish, Farsi and obviously Spanish, and their first priority is to make sure, right from your arrival, that you feel "at home" and have a comfortable and enjoyable stay at Miraflores.

With over 40,000 yearly arrivals, at any time of the year in Miraflores there will be over 20 nationalities. The daily task of the reception is to be constantly available to the multicultural community and to provide a personalised service and assistance to each residents and guests. The quality of the services at the Miraflores Reception is highlighted by the staffs' professionalism and enthusiasm. They are truly committed to their responsibility of being able to deal with a multitude of queries efficiently, quickly and courteously.

The attendance of the reception staff is specifically very important in case of an emergency. Our residents and guests have over the years experienced to appreciate that they always can fully rely on the staff at the reception for support and help, giving peace of mind to the resident families.

The Miraflores Reception also make sure to have available facilities to enhance the experience of our guests and visitors to Southern Spain as well as offering numerous excursions and sightseeing tours within the vast choice that this region and its surrounding area has to offer to you and your family.

The opening hours of the Miraflores Reception is seven days a week, 365 days a year from 8:00hrs to 24:00hrs and on Saturdays the closing hour is extended to 2:00hrs. During the few hours of closing a security call system is operational, which is installed at the entrance of the Club House, so someone will always be available to attend you and your family 24 hours a day all year round.

Amongst the various standard services offered by our reception includes:

* Property Rentals
* Currency Exchange
* Public telephone service
* Postal service
* Key holder service
* Wake up alarm service
* Babysitting service
* Medical and ambulance assistance
* Safe box rentals
* Security service
* Emergency maintenance
* Flight confirmation
* Golf reservations
* Taxi call
* Fax service
* Photocopy service
* Internet
* E-mail

The Miraflores Reception team look forward to seeing you again soon and hope that you have had an enjoyable and safe stay with us.