September 12, 2005
Dear Ole,
I am very pleased to inform you that Miraflores Vacation Club has earned the Interval International Superior Service Award for 2005.
The Superior Service Award recognizes resorts that maintain the highest standards of service to owners and guests - as reported by the vacationers themselves.
Interval International members who visited your resort evaluated every aspect of their vacation experience. It is from their responses that we compile our Customer Satisfaction Index (CSI). Your resort's exemplary scores in hospitality and guest services merit the Superior Service Award for 2005.
The Plaque has been created in anticipation of Miraflores Vacation Club's continued achievement over a five-year period and is inscribed to reflect your 2005 recognition. In each subsequent year that Miraflores Vacation Club earns the Superior Service Award, you will receive a date-inscribed plate to be inserted sequentially.
We hope that you will display your Superior Service plaque prominently, so that your staff, owners, and guests alike may appreciate the results of your commitment to excellence.
Sincerely,

Craig M. Nash
Chairman and Chief Executive Officer

I am please to inform you that Miraflores Vacation Club has distinguished itself as a recipient of the Interval International Five Star Award for 2005. This annual designation is awarded to those resorts that provide exceptional vacation experiences.

Please display you Interval International Five Star Award plaque proudly, as a tribute to your outstanding achievement.

Sincerely,

Craig M. Nash
Chairman and Chief Executive Officer
Interval International