In 1983 our first "Miraflores Times" was published to bring you news and views, previews and reviews of life in the Miraflores community. The Miraflores Times was intended to reflect our growth and was planned to keep our owners and visitors informed of future developments and let others see who we are. Ever since that first publication, we have continued to inform, issue after issue, both "old" and new friends of Miraflores, about the progress and activities and life style in our award winning resort.

In 1983 we had completed just 75 homes of "Pueblo Miraflores Phase One" and were reaching the completion of the construction of the second phase of 132 homes. Miraflores is today a large estate with over 1,100 homes and can boast of a superior and effective service organisation. Without doubt, today Miraflores is an extraordinary address and is distinguished for its development quality, outstanding services and leisure facilities second to none.

Over 30.000 people from around the world visit Miraflores yearly, whilst as the years pass by, more and more of our owners have made Miraflores their place of residence. The types of services our owners require are consequently two fold, one level of services for our owners on holiday and a different level for our resident owners.

As you can imagine, the daily management of the services at Miraflores to our multinational owners requires skill and dedication. To provide the most efficient services, we have organised our company "Miraflores Developers SL" into seven departments:

1) Reception
2) Members´ and Reservation Services
3) Technical Maintenance
4) Housekeeping
5) Bars & Restaurants
6) Marketing and Sales
7) Administration

Each of above departments is under the management of very talented personnel with unique loyalty to Miraflores and a passion for satisfied customers. Their capacity and knowledge together with the outstanding effort of the department's staff are reflected in the quality awards Miraflores receives year after year, while you, our owners, and friends have the benefit of our professionalism and prime services.

One only needs to spend a few minutes at our Reception or One Stop Service at Club Miraflores, to witness the variety and scope of services and tasks being managed. Not to forget the evenings at our Club Miraflores Restaurant, where our guests enjoy fine dining and entertainment in an exquisitely beautiful setting. Last year our Club Miraflores restaurant served either breakfast, lunch or dinner to over 41,000 guests!

With this publication we continue the tradition of providing you with information and articles, with the intention of providing you with a few moments of pleasant relaxation and well being, which ultimately is our principle goal.

Ole D. Sigurdsson
President & CEO
Miraflores Developers S.L.

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